Privacy Policy
1. Introduction
This Privacy Policy describes how Sanana, operated by Pineapple Flow SL, collects, uses, and protects your personal information. By using our services or accessing our website, you agree to the practices described in this policy.
2. Information We Collect
We may collect various types of information, including:
- Personal Information: Name, contact details, date of birth, and booking information.
- Payment Information: Payment details provided during the booking process.
- Technical Information: Data such as IP address, browser type, and usage patterns when you access our website.
3. How We Use Your Information
Sanana Retreats uses your information for the following purposes:
- Booking and Service Provision: To process your booking, communicate with you, and provide the retreat services you requested.
- Marketing: To send you information about future retreats, promotions, or events if you consent to receive such information.
- Website Improvement: To understand user interactions on our website and enhance our online experience.
4. Information Sharing and Disclosure
We do not sell or rent your personal information. However, we may share your information with:
- Service Providers: Third-party vendors who assist with payment processing, accommodation, and other retreat-related services.
- Legal Requirements: Authorities if required by law or in response to valid legal processes.
5. Data Security
We implement industry-standard measures to protect your personal information from unauthorized access or disclosure. However, no system can be completely secure, so we cannot guarantee absolute security.
6. Your Rights
Depending on your jurisdiction, you may have rights such as accessing, correcting, or deleting your personal information. You may also have the right to object to or restrict certain types of data processing.
7. Cookies
Our website uses cookies to improve functionality and analyze usage. You can control cookie preferences through your browser settings.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and we encourage you to review it regularly.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at legal@sanana-retreat.com